Zach Beauvais Online

Sometimes I come across a site and have to wonder what the designers, consultants, marketers, management teams and everyone else involved were thinking when they signed off on the project. The sting is that much worse when it’s a re-design of a well-loved site.

Well, the brains behind the new BBC iPlayer layout have failed, miserably! The new design is cluttered and lacks the wonderful functionality of the older sidebar. Its ease of use is completely gone in favour of… something? I have no idea what benefit the new layout brings. There is no additional feature set. It doesn’t DO anything different.

I have two major concerns with it:

1. It’s cluttered.

The benefit of the original iPlayer was an ease of use and elegant design. It was simple to find a programme, easy to play it, and easy to find related content. They have now juxtaposed radio and television programming, littered the screen with unfathomable boxes, and made the filtering by category bloody difficult. Its main content doesn’t fit above the fold, making its screen real-estate poorly-used even though there is much more content on display at one time. The wonderfully-simple method of sidebar filtering is gone in favour of some myspace-esque scatter-box setup. It’s complicated, un-elegant, and supremely difficult to use.

Poor effort, badly done.

2. It’s ugly. I know this is subjective, but the actual player doesn’t fit well in its space.

Having been inspired by Lifehacker’s workspace show and tell, I’ve decided to organise my workspace a bit.

I have a quite deep, wooden desk with drawers which tend to fill with clutter. I’ve decided to feed a powerstrip through the back of one of the drawers so I can plug in two usb hubs and my MacBook power cable there, out of the way. I’ve also managed to organise a system for filing my papers (I hate paper, it should always be on screen and searchable!) loosely based on the GTD (Getting Things Done) meme.

One thing I’ve done is to mount a powerstrip to the back of the desk, so I lose some of the trailing cables. It still amazes me, though, how many wires a single office space can generate! There’s still a cluttered feeling to the desk, and there’s nothing on it aside from computing paraphanelia.

I’m planning to put some shelves behind the monitor—the desk is very deep—on which to place external hard-drive and other necessities. I’d like to hide the cables behind it somehow, so they aren’t trailing in any way. I’ve bundled all the cabling with wire ties, and fed most leads through the monitor back, creating a funnel. The overall appearance, though, is still a bit too ad-hoc or rustic or… I don’t know.

What do you think? What would you do with this desk space?

It’s been a few months since I last spoke about Kiva.org, and I wanted to bring it up again.

Since writing, I’ve tried out the lending scheme, and am blown away with the ability to make a difference to places where it’s seriously needed. Not only has Kiva created an infrastructure for microlending which makes it incredibly easy to lend small amounts to entrepreneurs in developing countries, but it makes use of the very nature of the Web in connecting you with people all over the world.

The idea of ’sponsorship’ isn’t really stressed. This isn’t a: “For pennies a day, you could clean this water…” It’s much more of a chance to invest directly into the lives of people who need it, and have a chance to pull themselves up.

My primary worry, when lending (giving) is that I’ll be made to feel like a vouyer in some way. Instead of concern, I worry that I will be made to focus on fascination or curiosity. This doesn’t seem to be the case with Kiva. Although it doesn’t feel like a standard business transaction, it does present enough facts in a straight-forward way. There is not over-blown language, but clear presentation of cases.

I also feel more comfortable lending directly to “partners” in developing nations. I feel this is much more efficient, and more in the spirit of a digital age.

Image by . SantiMB . (too busy) via Flickr

I grew up in a Mac family. My dad used to programme accounts recievable applications on an old, black and white Macintosh, and that was my first encounter with any sort of GUI. Since then, I’ve used both Mac’s and PC’s and have a MacBook for work and a poorly-running, but still brand-new Vista box in my home study. I’ve even dabbled with Linux several times.

However, I’m starting to realise something: an aweful lot of applications (on every platform) get aesthetics completely wrong.

There’s a balance between looking nice, feeling comfortable, and aiding use. I think that the appearance of an application is as important a part of the design as the application itself. It’s a part of the usability, it’s not ‘eye candy’ slapped on for gratuitous reasons.

This is something Mac’s understand, and their GUI is gorgeous. Vista’s pretty good-looking itself, but that’s it’s problem: that’s all it is. The operating system is huge, heavy, slow and unpredictible. It crashes, hangs, and takes minutes to load. I bought a brand new (though admittedly budget-conscious PC) from a manufacturer who shall remain nameless (cough! Dell! cough…) which barely runs just the OS. I’ve had to triple the RAM and will be re-installing this weekend.

So, what Can I do about it? I can switch Aero off… leaving me with a huge, heavy, unpredictable and slightly-less-slow OS which is now ugly. So there’s Vista, tipping in the balance with an “eye candy” approach at aesthetic design.

I see the visual layout, graphics, and overall presence of an application as part of it’s feature-set.

Image via Wikipedia

I’m trying out a Zemanta blog post. What it does, apparently, is to suggest ideas for the article you’re currently writing. It’s a semantic blog suggestion feature, and it’s manifested in this instance as a firefox plugin that adds a write widget to my WordPress WYSIWYG editor. IIt updates every 300 characters, and also has ’semantic features’. There’s an interview over at R/WW, for more information. I’m kind of trying to see what it recommends so need to fill in the 300 characters:

Well it looks like it suggests related articles, and adds a bunch of Zemanta boxes into the blog space. It also finds images from Flickr.

I could see this tool being very handy in future, though I usually blog from a client, and I don’t think this supports ScribeFire or ecto (which is rubbish, by the way.) However, there are a few problems with it:

1. It generates an unhelpful set of areas in the blog itself. So if you include a Zemanta suggestion, it pastes it where you’re typing, and you end up typing in an alt area in the code… annoying.
2. It updates every 300 characters. This is annoying because it’s not necessarily that real-time. This is an awkward interface feature. It also places your curser at the top of the post every time it updates, meaning what I just typed appeared above the opening line…

The BBC reported a few days ago that:

Web users are getting more ruthless and selfish when they go online, reveals research.

The idea is that people are using the web to get things done, and don’t seem to notice that service providers want them to stick around. They even get tetchy with intrusions or ‘widgets’.

I agree, to a certain extent, with this statement—that people are impatient with adverts on sites. However, I’m not sure if I feel this article is that well informed. Yes, it is backed by Jakob Nielsen (so-called “Usability Guru”); which means it’s founded on stable research etc…

But, what’s a widget if not a short-cut to a result? An Amazon widget on a site is basically a way to buy a product without the need even to visit Amazon.co.uk. I don’t think it’s helpful to lump all widgets together on this one. Most widgets are functional—In fact, I’d go so far as to say that a non-functional widget is just a banner-ad.

It IS annoying when your browsing is interrupted with a flash game or advert placing itself over your text or form. It doesn’t help me make a decision, and actually puts me off that particular site. The Times Online had a long-running Land Rover ad which drove over the page, stopping me from reading. Since when is a Land Rover Discovery 3 an impulse buy?

What this article fails to notice is that users are doing exactly what they’re supposed to do: use. The internet is usable now.