How not to communicate

As you know, I’ve been emailing my ISP recently to find out why my connection drops every evening to around 500k. Following every email I’ve sent since January, I have received this automatic response (ISP name removed, for now…): Hi, Thanks for...

Open Letter to my ISP

This evening I sent this letter to my ISP in response to their support followup (I’ve removed the company name): Please, please don’t give me a list of troubleshooting tips again…The broadband router is attached directly to the test socket, therefore...

site broke… now it’s different

I’m afraid my old site decided it didn’t like me any more and broke. I was in the process of updating the theme when my broadband connection dropped. I have no idea which file/s were corrupted, but I decided to simplify the blog. This is not the theme it...